P-ISSN 1944-1150
E-ISSN 1944-1169
Vol. 16, Issue 1, 2020August 21, 2020 MDT
A Critical Tool for Small Business – SPIKES: Six steps for breaking bad news
A Critical Tool for Small Business – SPIKES: Six steps for breaking bad news
Lipinski, John, Joette Wisnieski, and Stephen W Osborne. 2020. “A Critical Tool for Small Business – SPIKES: Six Steps for Breaking Bad News.” Small Business Institute Journal 16 (1): 44–53.